At AP 18 OFFICIAL FANS CLUB and AP 18 OFFICIAL, we strive to provide a reliable and efficient shipping service to ensure that you receive your products in a timely manner. Below is our shipping policy:
Shipping areas:
We ship to the Iberian Peninsula, Balearic Islands, Canary Islands, Ceuta, Melilla and Europe.
Processing times:
We will process your order within 7 business days from the date of purchase. Please note that orders placed on weekends or holidays may have additional processing time.
If there are any delays in processing your order, we will contact you to inform you and provide an update.
Shipping methods:
We use reliable shipping services to ensure safe delivery of your products. Shipping methods may vary depending on your location and the options available in your area.
When making your purchase, you will have the option to select your preferred shipping method, if available.
Shipping costs:
Shipping costs will be calculated automatically during the checkout process, based on package weight, delivery location and shipping method selected.
We offer free shipping on orders over a certain amount (if applicable), as indicated in our promotions or on the shipping information page on our website.
Delivery times:
Delivery times may vary depending on location and shipping method selected.
We estimate that orders will be delivered within 14 business days once they have been processed and shipped. However, please note that these times are estimates and may be subject to unforeseen delays due to circumstances beyond our control, such as logistical problems or customs delays.
Shipment tracking:
We will provide you with a tracking number once your order has been shipped. You will be able to use this number to track the status of your shipment through the carrier's website or by contacting us for updates.
If you have any questions or need assistance with tracking your package, please do not hesitate to contact us.
Delivery address:
It is your responsibility to provide an accurate and complete delivery address when placing your order. Please verify that your shipping information is correct before confirming your purchase.
We are not responsible for packages that are lost or not delivered due to an incorrect or incomplete address provided by the customer.
International shipments:
For international shipments, please note that customs duties, taxes and additional charges may apply. These costs are the responsibility of the recipient and may vary according to each country's customs regulations.
We have no control over these charges and cannot predict their amount. We recommend that you check with your local customs office in your country for more information on possible additional costs before making your purchase.
Please note that we reserve the right to update or modify this shipping policy at any time without prior notice. We encourage you to check this page regularly for changes.
If you have any additional questions or need more information, please do not hesitate to contact us. We will be happy to assist you in any way possible.
